Heathmere Computer Services
Privacy Policy
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us for computer repair, managed IT, cybersecurity, or home tech support.
Who we are
Heathmere Computer Services provides on-site and remote IT services for residential and small business clients across Upstate South Carolina (service-area only; no public storefront). This policy applies to information collected through this website and our communications with you.
Information we collect
What we collect and why
We collect information you provide when you contact us (such as your name, email address, phone number, and details about your issue). We may also collect basic technical information from your browser (such as IP address, device type, and pages viewed) to help keep the site secure and improve performance.
How we use and share information
We use your information to provide services, communicate with you, and operate our business. We do not sell your personal information.
How do you use my information?
To respond to inquiries, schedule service, provide support, send invoices/receipts, and communicate about your request.
Do you sell my data?
No. We do not sell personal information.
Do you share information with third parties?
Only when needed to run our business (for example, email/hosting providers, payment processors, or tools we use to deliver services) or when required by law. These providers are expected to protect your information.
Do you use cookies?
We may use essential cookies and similar technologies for basic site functionality and security. If analytics are enabled, they may use cookies to help us understand site usage.
How long do you keep information?
We keep information only as long as needed for the purposes described above, and as required for accounting, tax, or legal obligations.
How do you protect information?
We use reasonable administrative, technical, and physical safeguards. However, no method of transmission or storage is 100% secure.
Your choices and rights
You can request access to, correction of, or deletion of personal information we hold about you, subject to legal and contractual limits. To make a request, contact us at david@heathmerecs.net or call 864-704-9925.
Service communications and customer data
If you hire us for support, you may share device access, account credentials, files, or other sensitive information to complete the work. We use that information only to deliver the requested service, and we recommend changing passwords after service and enabling multi-factor authentication where available.
External links
Our website may link to third-party sites. We are not responsible for the privacy practices of those sites. Please review their policies before providing information.
Children’s privacy
Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated effective date.